Shipping Policy
Order Processing Time
All orders are processed within 1-3 business days after payment confirmation. During busy periods or sales, processing times may be slightly longer. You will receive an email notification once your order has shipped.
Shipping Methods & Estimated Delivery
Standard Shipping: Typically 5-10 business days depending on your location
Express Shipping: Usually delivers within 2-5 business days
Delivery times are estimates and may vary depending on your location and the carrier.
International Shipping
We proudly ship from the UK to many countries worldwide, include most European countries, the US, Canada, and select locations in Asia.
Please Note:
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Shipping costs and delivery times vary depending on the destination and shipping method chosen at checkout.
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Custom duties, import taxes, and other fees may apply upon arrival in your country and are the buyer's responsibility.
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Delivery times for international orders typically range from 7-21 business days but can be longer due to customs processing or local postal delays.
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Some remote locations or countries with limited postal infrastructure may experience higher shipping costs or longer delivery times.
If you're unsure about shipping to your country or have any questions, feel free to contact us before placing your order!
Tracking your order
Once your order ships, you will receive a tracking number via email to monitor its progress.
Delays and Liability
While we do our best to ensure timely delivery, QuartzDollz is not responsible for delays caused by carriers, customs, processing, or other factors outside of our control. If your package is lost or significantly delayed, please contact us and we'll assist you as best as we can.